All Standard, Reseller and Master Reseller Web Hosting plans comes with a 7 day money back guarantee. If you are dissatisfied with your service, you will receive a full refund if you cancel your account within 7 days of the activation of your account.
Our refund policy does not include Domain Registration, Domain Transfers, VPS Servers, Software, any addon services such as dedicated IP, SSH, SSL and setup fees. No refunds are available after 7 days. In order to cancel service, you must login to your client area and under products/service and the service you wish to cancel, complete the cancellation request.
If you request to be cancelled because you do not like the location of our servers, then this does not qualify for the 7 day MBG as its not classed as being dissatisfied with our service.
Accounts cancelled/terminated by Niceday Hosting for violating our Terms of Service do not qualify for the 7-day money back guarantee. For example, if your account is cancelled due to spamming, you will not be given any refund.
if you attempt to set up plans or services in violation to our Terms of Service then you do not qualify for the 7-day money back guarantee. For example, if you try and set up unlimited plans, you will not be given any refund as this is not a justified case of offering a dissatisfied service, this is a case of you accepting our TOS without reading them and setting up forbidden plans (breach of our TOS).
Domain Refund Policy.
Because we are not able to delete and or un-transfer the
domain name once it's registered or transferred, we will
not be able to issue any refund.
If you have any questions or concerns regarding this policy, please do not hesitate to contact us through our helpdesk support system.
